{"id":1398,"date":"2026-04-21T10:16:13","date_gmt":"2026-04-21T10:16:13","guid":{"rendered":"https:\/\/tuty.store\/?page_id=1398"},"modified":"2026-04-21T10:19:30","modified_gmt":"2026-04-21T10:19:30","slug":"terms-policies","status":"publish","type":"page","link":"https:\/\/tuty.store\/?page_id=1398","title":{"rendered":"Terms & Policies"},"content":{"rendered":"\n

Customer Service & Policies<\/strong><\/h1>\n\n\n\n

Last Updated: April 2026<\/em><\/p>\n\n\n\n

1. Shipping & Delivery<\/strong><\/h3>\n\n\n\n

We believe in local speed.<\/p>\n\n\n\n

    \n
  • Area:<\/strong> We exclusively serve and deliver within Thoothukudi city limits<\/strong>.<\/li>\n\n\n\n
  • Timeline:<\/strong> Orders are dispatched within 24 hours<\/strong>. Most deliveries arrive at your doorstep within 1-2 business days.<\/li>\n\n\n\n
  • Tracking:<\/strong> You will receive a notification once our local partner is out for delivery.<\/li>\n<\/ul>\n\n\n\n

    2. Returns & Refunds<\/strong><\/h3>\n\n\n\n

    Your satisfaction is our priority.<\/p>\n\n\n\n

      \n
    • Window:<\/strong> You have 7 days<\/strong> to return an item from the date you received it.<\/li>\n\n\n\n
    • Condition:<\/strong> To be eligible, your product (including our Turbo Firewood Stove<\/strong>) must be unused and in its original packaging.<\/li>\n\n\n\n
    • Process:<\/strong> Message us on WhatsApp. Since we are local, we will arrange a quick inspection and pickup from your address.<\/li>\n\n\n\n
    • Refunds:<\/strong> Once approved, your refund will be processed within 3-5 business days.<\/li>\n<\/ul>\n\n\n\n

      3. Privacy & Security<\/strong><\/h3>\n\n\n\n

      We value your trust.<\/p>\n\n\n\n

        \n
      • Data:<\/strong> We only collect your name, phone, and address to deliver your orders.<\/li>\n\n\n\n
      • Security:<\/strong> Your payment information is encrypted and never stored on our servers.<\/li>\n\n\n\n
      • No Spam:<\/strong> We do not sell your data. You will only receive updates regarding your orders.<\/li>\n<\/ul>\n\n\n\n

        4. Terms of Use<\/strong><\/h3>\n\n\n\n

        <\/p>\n\n\n\n

          \n
        • Orders:<\/strong> We reserve the right to cancel orders placed for delivery outside of Thoothukudi.<\/li>\n\n\n\n
        • Pricing:<\/strong> We strive for accuracy, but we reserve the right to correct any pricing errors before shipping.<\/li>\n\n\n\n
        • Support:<\/strong> All disputes are handled locally through our customer support team in the Pearl City.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

          Customer Service & Policies Last Updated: April 2026 1. Shipping & Delivery We believe in local speed. 2. Returns & Refunds Your satisfaction is our priority. 3. Privacy & Security We value your trust. 4. Terms of Use<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bst_post_transparent":"","_bst_post_title":"","_bst_post_layout":"","_bst_post_sidebar_id":"","_bst_post_content_style":"","_bst_post_vertical_padding":"","_bst_post_feature":"","_bst_post_feature_position":"","_bst_post_header":false,"_bst_post_footer":false,"footnotes":""},"class_list":["post-1398","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/tuty.store\/index.php?rest_route=\/wp\/v2\/pages\/1398","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tuty.store\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tuty.store\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tuty.store\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tuty.store\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1398"}],"version-history":[{"count":2,"href":"https:\/\/tuty.store\/index.php?rest_route=\/wp\/v2\/pages\/1398\/revisions"}],"predecessor-version":[{"id":1400,"href":"https:\/\/tuty.store\/index.php?rest_route=\/wp\/v2\/pages\/1398\/revisions\/1400"}],"wp:attachment":[{"href":"https:\/\/tuty.store\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1398"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}